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Discussion topic: Why have sky delayed my installation until 17 August? Thry promised 10 August when I move in.

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This message was authored by Sass82 This message was authored by: Sass82

Why have sky delayed my installation until 17 August? Thry promised 10 August when I move in.

I am.moving house. Arranged for  installation on 11 August and now been changed to 17 August!! I cant wait that long!!

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Why have sky delayed my installation until 17 August? Thry promised 10 August when I move in.

Posted by a Superuser, not a Sky employee. Find out more

@Sass82 

It's probably Openreach rather than Sky that have moved the appointment. 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by daveNOS This message was authored by: daveNOS

Re: Why have sky delayed my installation until 17 August? Thry promised 10 August when I move in.

Posted by a Superuser, not a Sky employee. Find out more

@Sass82 It won't be Sky that have moved your install date it will be Openreach who own the network.

It's not uncommon for delays to happen and Sky can't do anything about it unfortunately.

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