When should i have contract start date

[Liverpoolsandeep]

I currently have VM with a end contract date of 8th October 26.

When I switch to sky, what date should I set as my start date? I.e. when should the contract start date be?

I dont want to be paying for 2 services.

If it helps, I'll also be getting a new line as I don't have one currently.

[Brill+Gill]

Hi @Liverpoolsandeep, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[simon194]

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@Liverpoolsandeep wrote:

I currently have VM with a end contract date of 8th October 26.

When I switch to sky, what date should I set as my start date? I.e. when should the contract start date be?

I dont want to be paying for 2 services.

If it helps, I'll also be getting a new line as I don't have one currently.

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Virgin Media is in the One Touch Switch system so you just need to sign up with Sky and in theory they should handle the cancellation with VM. It usually takes 2-3 weeks for Openreach to do the installation once an order is placed.

[Liverpoolsandeep]

Are you able to check if an engineer is booked in to come fit the BT line. I did select I don't have one currently but not heard anything about instalation date.

Can it be checked if has been booked in ?