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Discussion topic: Websites hanging

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cjenkz22
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Websites hanging

‎22 Jun 2024 04:17 PM

Recently upgraded to 500 FTTP , im getting full speeds but websites seem to be hanging for 5-10 seconds before loeading , ive tried diffrent web browers and also with no avail , any ideas? 

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cookiemonsteruk
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Re: Websites hanging

‎22 Jun 2024 04:19 PM

Posted by a Superuser, not a Sky employee. Find out more

@cjenkz22 

 

What websites in particular?

 

What setting is your broadband shield on?

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cjenkz22
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Re: Websites hanging

‎22 Jun 2024 04:40 PM

Sheild is Disabled , all websites it happens randomly , sometimes they load fast sometimes they hang , would it be a SKY DNS problem ?

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cookiemonsteruk
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Re: Websites hanging

‎22 Jun 2024 04:55 PM

Posted by a Superuser, not a Sky employee. Find out more

@cjenkz22 

 

Quite possibly dns.  Could you maybe try and change a device dns to cloudflare 1.1.1.1 

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cjenkz22
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Re: Websites hanging

‎23 Jun 2024 03:06 PM

Dont think there is a option to change DNS server on sky router.

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cookiemonsteruk
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Re: Websites hanging

‎23 Jun 2024 03:09 PM

Posted by a Superuser, not a Sky employee. Find out more

@cjenkz22 

 

@cjenkz22 wrote:

Dont think there is a option to change DNS server on sky router.

There isn't on the hub but you should be able to change them on individual devices to test them against devices connected using the sky hub dns

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Sky Stream , Sky Superfast, SR203 router, Tp link td w9970 + Asus RT AX58U (backup), Xbox Series X, google home mini, LG 43 inch UHD tv, samsung a5 2017 and samsung s21

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