Discussion topic: Weak wifi

This message was authored by: Debbie701 · ‎13 Sep 2024

Hi,

My WiFi signal seems to be significantly weaker than it used to be. I used to be able to connect from every room in the house now I can only connect in the room where the router is. This means I'm usually on 5G and constantly using all of my data on my phone contract.
My phone provider are suggesting the best solution would be to switch to their WiFi, EE. I've been happy with Sky until now, can you offer a solution as I'd rather not go through the hassle of switching providers.
Thank you.

This message was authored by: jamesn123 · ‎13 Sep 2024

Hi @Debbie701

Have you gone through the WiFi troubleshooting?

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

Discussion topic: Weak wifi

Weak wifi

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