Weak signal

[Evesy1]

I'm barely able to get a signal on my ring door bell live as it says WiFi not connected it works sometimes but rarely. It's about 5feet away from devices . Weak on my phone with barely 2 bar strength. Lap top freezes and buffs all the time. To me it's rubbish signal and I cannot carry on with it 

[caesarome]

@Evesy1 

A poor signal in certain rooms is something that can cause this so try going through this to see if it helps:

https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...

If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:

https://www.sky.com/help/articles/sky-wifi-max

So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.