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Discussion topic: Weak security and broadband constantly disconnecting

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This message was authored by: JoC82

Weak security and broadband constantly disconnecting

We're constantly having issues with broadband disconnecting and weak internet security messages. Incredibly disappointed 

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This message was authored by: Chrisee

Re: Weak security and broadband constantly disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@JoC82 watch what happens to the lights on your hub when you lose connectivity and use this guide https://www.sky.com/help/articles/hub-lights-explained-start

 

Sky are very security concious and by default their hubs use industry standard WiFi security standards which are WPA2 and WPA3-T Apple ios devices can give weak security messages which wrongly identify risks. Internet security itself is down to the software and sites you go to you use and is not directly linked to the broadband connection which is itself is secure. Sky's Broadband Shield provides some protection from rogue sites but in the end the user needs to take care. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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