Discussion topic: Was cut off a day early before moving to new address

This message was authored by: Debsyrichards · ‎24 Aug 2023

I was told by the person who arranged this that she would rectify the date from the 24th to the 25th and it's not been done! I have no internet now and vulnerable disabled person

This message was authored by: Chrisee · ‎24 Aug 2023

@Debsyrichards you can raiseca complaint see How to make a Sky complaint | Sky Help | Sky.com

However I suspect the agent who gave you the assurance could not in practice change the order Sky had placed with Openreach who do the actual work.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode

Discussion topic: Was cut off a day early before moving to new address

Was cut off a day early before moving to new address

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Re: Was cut off a day early before moving to new address

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