Want my internet sorted

[J1993]

My internet is always fluctuating all the time from 300mb to 10mb and I pay extra for this internet speeds ever since I've had it it'd be terrible I want my old service back or I'll move to EE and cancel sky completely. 

[LJB-C]

Hi @J1993, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141