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Discussion topic: WIFI issues

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This message was authored by: Angela210

WIFI issues

Signal keeps dropping whilst in the middle of a teams call, we have recently received a new hub which is meant to be what we should have had as we are paying for Sky Max Fibre, but we are seeing no benefit from paying £200 per month to sky for services. I am really frustrated with this.

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This message was authored by: arcadeavenger

Re: WIFI issues

Posted by a Sky employee

Hi @Angela210, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141 Thanks, Becca.
 

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