Since replacing our BT broadband and router with Sky, in December 2025, we have experienced continual problems with WIFi dropouts on all and any connected devices. No pattern, seemingly random...very annoying and disruptive. Never happened before with the BT service. This happens every day, numerous times...cannot count the number of times I have re-set the router. Have gone through Sky's diagnostics and all has been reported fine. The Broadband speed is good and my devices connected by ethernet cable are solid...no issue. There are only two of us in this household so never many devices operating at any one time. Have been promised an engineer visit but it has never materialised. If I cannot get this resolved I think I may just have to go back to BT..It's so irritating. I notice that there are two other Sky BBand installations nearby...could there be a conflict of channels ? Help please.
