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Discussion topic: Very slow Wi-Fi
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This message was authored by: Ahmedsuroor
Message posted on 12 Apr 2025 12:33 AM
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Very slow Wi-Fi
Our Wi-Fi class is very slow. We can't browse now be paying like nothing no connecting please resolve it has been days now. Wi-Fi is not working not speed internet is very slow
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 12 Apr 2025 06:48 AM
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Re: Very slow Wi-Fi
@Ahmedsuroor first step is to run the Service Checker that will pick up a reduction in speed to the hub as Sky test that regulsrly. If thst speed is below the guaranteed speed the hub should offer further help or call Sky.
If however that is not the issue the problem is in your home in which case intially reboot the hub as thst may help with interference issues
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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