Discussion topic: Very poor intermittent wifi
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Message posted on 28 Apr 2025 04:15 PM
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Very poor intermittent wifi
Ever since we moved over to full fiber 150 broadband our WiFi is worse than ever. We keep losing signal and streaming is a nightmare due to buffering ever 2 mins.
I expect more from sky and wish for an engineer to attend my house and resolve. I have followed all online steps to troubleshoot but to no avail. Please help!!
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Message posted on 29 Apr 2025 08:08 AM
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Re: Very poor intermittent wifi
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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