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Discussion topic: Urgent

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Avatar for Jackhowell98
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This message was authored by: Jackhowell98

Message posted on ‎24 Jan 2026 08:41 PM

Urgent

Router not turning on! Call me  urgent please

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎24 Jan 2026 08:42 PM - last edited: ‎24 Jan 2026 08:44 PM

Re: Urgent

Posted by a Superuser, not a Sky employee. Find out more

@Jackhowell98 
You haven’t contacted Sky by posting here. This is a customer ▶️ customer discussion forum where we try to help other customers.

 

Sky won't / can't contact you based on your post. Your Community log in name isn't linked to any Sky accounts you may have, so no one knows who you are anyway. 

Are there any lights at all? 


▪️I AM NOT A SKY EMPLOYEE (not even undercover)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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Avatar for GD1
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This message was authored by: GD1

Message posted on ‎24 Jan 2026 08:57 PM

Re: Urgent

Posted by a Superuser, not a Sky employee. Find out more

@Jackhowell98  In case you're not aware, this is is a customer helps customer community, posting urgent & call me are 2 things that won't & can't happen.

 

No one from Sky would have a clue who you are from your community login.

 

You need to call Sky.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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