12 Dec 2024 01:02 PM
I am currently waiting to have my broadband to fibre. They only sent me an Ethernet cable in the post before the engineer comes round. Is this correct?
12 Dec 2024 01:05 PM
Posted by a Superuser, not a Sky employee. Find out more
Thats correct its called a conversion kit. It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation
12 Dec 2024 01:07 PM
Posted by a Superuser, not a Sky employee. Find out more
@cookiemonsteruk wrote:
Thats correct its called a conversion kit. It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation
Typically a conversion kit would only go to an existing Sky FTTC user who already has a Sky Broadband Hub. New users get a Max Hub.
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