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Discussion topic: Upgrading to fibre

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This message was authored by: Sharon140

Message posted on ‎12 Dec 2024 01:02 PM

Upgrading to fibre

I am currently waiting to have my broadband to fibre.  They only sent me an Ethernet cable in the post before the engineer comes round.  Is this correct?

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This message was authored by: cookiemonsteruk

Message posted on ‎12 Dec 2024 01:05 PM

Re: Upgrading to fibre

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@Sharon140 

 

Thats correct its called a conversion kit.  It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation

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Message posted on ‎12 Dec 2024 01:07 PM

Re: Upgrading to fibre

Posted by a Superuser, not a Sky employee. Find out more
@cookiemonsteruk wrote:

@Sharon140 

 

Thats correct its called a conversion kit.  It will plug from the ont fibre modem into lan port 4 on your sky hub which should be with you the day before activation

Typically a conversion kit would only go to an existing Sky FTTC user who already has a Sky Broadband Hub.  New users get a Max Hub. 

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