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Discussion topic: Upgrading broadband

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This message was authored by: Samantha1361

Upgrading broadband

Sky came round yesterday saying I can upgrade my broadband free for the fast fibre and a new router which I agreed to but now I'm having doubts because I have a lot of technology connected to my current broadband. My question is will all my technology stay connected or will I have to go around and set up all my devices if so how do I cancel the new broadband? 

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This message was authored by: caesarome

Re: Upgrading broadband

Posted by a Superuser, not a Sky employee. Find out more

@Samantha1361 

A new broadband router will have a new wifi password so you would either have to go around setting everything up again or you could login to the new hub and change both the network name and wifi password to the same that the router you have at present is using.

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