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Discussion topic: Upgraded to 900mbps, getting less than the guaranteed 600mbps

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This message was authored by fishet This message was authored by: fishet

Upgraded to 900mbps, getting less than the guaranteed 600mbps

As per the title.

 

How can I speak to someone about checking this? Testing over ethernet with various speedcheckers and the fastest consistent speed I saw was 570.

 

Upgraded last week with the deal.

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Upgraded to 900mbps, getting less than the guaranteed 600mbps

Posted by a Superuser, not a Sky employee. Find out more

@fishet assuming you are testing over a direct ethernet cable then call Sky to check if the upgrade has gone through. However if you have switches or things like powerline adapters in the connection the issue could be there.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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