Upgraded installation broadband

[ZenaH]

Hi all

im having my mums broadband upgraded from 4mb to 76mb.  Sky have shipped a new hub to her ready fir the i stall on 28th.

my question is, when the new connect is activated, will the existing system still work until i am able to replace the hub a day later or will her broadband stop working until I do the new hub install?

[caesarome]

@ZenaH 

What broadband hub does your mother currently have as the chances are she will have no broadband until you set the new one up for her:

https://www.sky.com/help/broadband/sky-broadband-equipment/sky-hub/setting-up-my-sky-hub/articles/se...