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Discussion topic: Upgrade broadband hub email

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This message was authored by: Burner73

Message posted on ‎01 Feb 2025 11:56 AM

Upgrade broadband hub email

Hi, just wondering if this is a legitimate email. It's supposedly from Sky telling me that they're stopping service and security updates to my hub by December 2025, and to click the enclosed link to upgrade. The thing that makes me more suspicious is that I already have the  SR203 hub after upgrading last year. They can't be stopping the updates to this model so soon surely?

TIA

Burner

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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎01 Feb 2025 12:50 PM

Re: Upgrade broadband hub email

Posted by a Superuser, not a Sky employee. Find out more

@Burner73 Sky are enailing customers with the older er110 ans er115 hubs so they should not have contacted you so ignore the email as it is either an error or your mail is a scam

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: caesarome

Message posted on ‎01 Feb 2025 01:45 PM

Re: Upgrade broadband hub email

Posted by a Superuser, not a Sky employee. Find out more

@Burner73 

Thst could well be a scam email as I received the upgrade email that was actually  from Sky and unlike yours it makes no mention of a date in it.

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