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Discussion topic: Upgrade before end of contract

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This message was authored by pengedragon This message was authored by: pengedragon

Upgrade before end of contract

Current broadband contract runs to June, pretty happy with the service so are Sky likely to allow me to upgrade speed and take out a new contract or do I have to wait?

 

Have been trying the live chat but not getting anywhere at the moment 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Upgrade before end of contract

Posted by a Superuser, not a Sky employee. Find out more

@pengedragon things are pretty busy this week what with the holiday and storms. Sky normallyballow youbto upgrade whike in contract but becaware itvwill start a new 24 month contract. Usually to best placecto find upgades is in the My Sky app.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
pengedragon
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This message was authored by pengedragon This message was authored by: pengedragon

Re: Upgrade before end of contract

Thanks, yeah tried that but it just asks me to call 

pengedragon
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This message was authored by pengedragon This message was authored by: pengedragon

Re: Upgrade before end of contract

So I managed to upgrade to Gigafast over the phone, all fairly painless and a price I was happy with

 

My next question is does Gigafast come with the Max hub as standard? 

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