Discussion topic: Upgrade Broadband
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Message posted on 11 Jun 2026 03:27 PM
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Upgrade Broadband
I have had an email from Sky offering me a free upgrade as my broadband is not working as it should but theres no way of responding tot he email to accept it? Please can a Sky customer advisor contact me?
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All Replies
Message posted on 11 Jun 2026 04:24 PM
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Re: Upgrade Broadband
@hilsbs wrote:
Please can a Sky customer advisor contact me?
That will not happen @hilsbs as we are customers here so if you are sure this email is actually from Sky then give them a call.
The only upgrades that Sky are doing are those to upgrade to fibre.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 11 Jun 2026 04:26 PM
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Re: Upgrade Broadband
Many thanks, but every time I have posted here a sky assistant has contacted me so hoping for the same!
Message posted on 11 Jun 2026 04:28 PM
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Re: Upgrade Broadband
The messaging team on here can not place upgrade orders I'm afraid.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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