Hi,
I have sky now broadband activated on the 16th Sept 2024 and found through a comparison site. I remeber it stating a few times during the set up process that the upfront cost (£5) would be refunded after the first bill. I remeber a sellign point of the offer was that there was no upfront costs.
Now I can't seem to find anywhere where it says this and I have not been refunded.
Any help would be greatly applreciated.
(on a seperate note our internet speeds are very intermittent at the moment and do not reach some devices in our flat. have spoken to sky on the phone and done a reset but this has not helped- they refused to send out a wifi booster)
