03 Oct 2022 08:52 PM
On 30/09/2022 my wireless doorbell and my wireless cat feeder AND my nas stopped connecting.
was there an update?
my current router firmware is 7.02.0201.R
thanks
tristan
03 Oct 2022 09:42 PM
Posted by a Superuser, not a Sky employee. Find out more@TrisCambThere has been no router update. Same firmware as I have at present and have had for a good period of time.
04 Oct 2022 07:40 AM
Posted by a Superuser, not a Sky employee. Find out more@TrisCamb most likely cause can be interference on the 2.4GHz band from a neighbour's network if all 3 of those devices only support that band. Reboot the hub as that should cause it to find a better channel.
04 Oct 2022 07:33 PM
thanks guys.
ah but the NAS is wired in.
I think its the DNS server to be honest. will fiddle with that.
04 Oct 2022 08:20 PM
ah but of course I can't as that webpage doesnt work
05 Oct 2022 08:25 AM
Posted by a Superuser, not a Sky employee. Find out more@TrisCamb what web page are you referring to? You cannot change the DNS settings on a Sky hub they are preset to Sky's DNS. If you want devices to use a different DNS service you need to do that within their local netwrking settings.
Sky's DNS is run via a large number of gateway servers these can become slow the workround is to power down the hub for a few minutes shich normally gets you a new Public IP address and a connection to a different server that works normally.
05 Oct 2022 10:53 AM
Thanks. Will try.
I meant DNS then found couldn't change it.
tried forward some ports but that only works on chrome based browsers sadly.
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