Unstable connection

[Prisca]

My WiFi connection is on and off since Sunday.

[JimM1]

@Prisca Run the diagnostic test for your line. Also the light information!

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

This link providers information about the coloured lights on the various hubs
https://www.sky.com/help/articles/hub-lights-explained-start