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Discussion topic: Unable to internet
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This message was authored by: Harbinder2
Message posted on 21 Apr 2026 10:54 AM
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Unable to internet
Currently we have two green lights for power and WiFi and no internet light on. All devices in the home not working
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 21 Apr 2026 11:10 AM
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Re: Unable to internet
@Harbinder2 once the connection has been down for an hour the online Service Checker in the My Sky app run overca mobile connection should be sble to tell you if this is a fault Sky already know about if it isn't it should, after running you through a few tests offer to bookman engineer to check your line.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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