Unable to get an engineer

[Ff+griff]

I hadn't updated to fibre and my internet feed had an intermittent fault. On advice of the engineer I signed up to fibre with a 17 day wait for installation. After the engineer the current broadband feed got worse and is now pretty much useless. I asked for an engineer to call oas I have one booked for 07/11 to upgrade to fibre I can't get another one leaving me with no internet for almost two weeks now. Any suggestions??

[Tom-W19]

Hi @Ff+griff 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147