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Discussion topic: Unable to connect to WiFi
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This message was authored by: Tony1984
Message posted on 30 Jan 2026 07:25 PM
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Unable to connect to WiFi
Hi, we have lost access to our WiFi, when entering our password is still doesn't connect and says check password... We haven't changed anything
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 30 Jan 2026 07:30 PM
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Re: Unable to connect to WiFi
If you are seeing an error about entering the wrong Wifi password then make sure you are not getting a 1 and l or a 0 and O muddled as it is quite easy to do this. It must also be entered as shown on the hub itself so use upper case letting if required.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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