USELESS.

[WhackyWill]

My broadband speed which is supposed to be 150 fiber is showing speeds of 20MBs download if lucky.

My TV Glass Lite keeps buffering and going off ,I have re-set the router and re-set the TV and did all updates , still the same problem. It this is not sorted out ASAP I will cancel all payment as it not fit  for purpose

Regards.

Lee.

[Daniel0210]

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@WhackyWill wrote:

It this is not sorted out ASAP I will cancel all payment as it not fit  for purpose

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@WhackyWill 

Cancelling your payment method is definitely not a good idea and it will cause you lots of additional problems.

The relevant services will be restricted, you won't be able to call Sky, the account can't be cancelled, late payment fees will be added monthly and then Sky will involve a debt recovery company which will affect your credit rating.

[TimmyBGood]

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@WhackyWill wrote:

My broadband speed which is supposed to be 150 fiber is showing speeds of 20MBs download if lucky.

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On WiFi?