Tv keeps freezing

[DAVE398]

Tv starts to freeze, then screen goes black and stays like that, also sound coming out of people on screens mouths is slightly delayed

[Tom-W19]

Hi @DAVE398 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[DAVE398]

Thanks, waiting for invite & bubble to click on👍

[Tom-W19]

Hi @DAVE398 

The original invite was automatically closed due to no response within 48 hours so i've escalated your post again to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation. The invite will automatically close if not responded to within 48 hours.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147