Tv buffering

[Sarah690]

Any channel we watch wether that's through live tv, streaming or the apps every programme buffers and breaks off every few minutes which is really frustrating, parts of the house have limited WiFi particularity in the upstairs bedrooms, we are paying for the fastest broadband but it doesn't seem to be very strong or consistent 

[Chrisee]

@Sarah690 the speed of your broadband is irrelevannt if the liniting issue is WiFi soedds between the hub and yiur devices. Poor WiFi coverage is probably the most common question we get in the forum. In many homes a single Sky hub cannot provide a usable wifi signal in every room due to the layout and type of construction of the property especially in older homes. Assuming the hub is in the best possible position which is out in the open on a surface then the only answer is additional wifi sources. 

Your choice.is to either buy Sky's add-on WiFi Max bundle which can supply up to 3 extenders see https://www.sky.com/help/articles/sky-wifi-max or buy your own wifi system and use that instead of the Sky hub's WiFi.