19 Sep 2024 09:31 AM
My tv keeps jumping/freezing..
my connection and running speeds seem fine, not sure if it's something to do with the recent fibre set up but ever since then it's starts to jump/freeze.
the apps all seem to work fine it's just the normal tele channels
20 Sep 2024 09:05 AM
Posted by a Sky employeeHi @Richard336
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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