Tv/broadband/wifi

[Richard336]

My tv keeps jumping/freezing..

my connection and running speeds seem fine, not sure if it's something to do with the recent fibre set up but ever since then it's starts to jump/freeze.

the apps all seem to work fine it's just the normal tele channels 

[Tom-W19]

Hi @Richard336 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147