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Discussion topic: To change broadband date!

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This message was authored by Masterpiece123 This message was authored by: Masterpiece123

To change broadband date!

I have tried on several occasions to get in touch with you. Text you then phoned you ti say I cannot do the 30th September broadband installation! This is now my third attempt to contact you to change this date! If this does not work and I have to phone again I think I shall cancel this altogether!!

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: To change broadband date!

Posted by a Superuser, not a Sky employee. Find out more

@Masterpiece123 
This is primarily a customer helps customer forum so you aren’t addressing Sky Customer Services here. You don't say what the visit is for so your appointment may not even necessitate an actual visit inside your address. 
The easiest way to change it to something more suitable is by calling. 


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by GD1 This message was authored by: GD1

Re: To change broadband date!

Posted by a Superuser, not a Sky employee. Find out more

@Masterpiece123  As this is a customer helps customer forum you are still not contacting Sky,  as advised above you will need to persist with calling.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


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