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Discussion topic: There is no connection to the internet

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This message was authored by: AlenChen

Re: There is no connection to the internet

Same... now I think it could be a much bigger issue than I thought... 🤣

This message was authored by: Loopy778

Re: There is no connection to the internet

My internet is not working but the service checker says everything is good. I have a red light on my hub & the open reach box on the wall. In Northamptonshire. 

This message was authored by: mother+jenks

Re: There is no connection to the internet

Same here Greenwich London, internet no light voice orange, Sky says everything is fine, no problem at all.

 

the lies are quite disgusting really.

This message was authored by: HF18

Re: There is no connection to the internet

Same mines gone down about 20 mins ago. Says its fine but if I'm not using my phones mobile data I don't have any Internet... Hopefully they can get this fixed ASAP.
This message was authored by: Lwg1999

Re: There is no connection to the internet

Same in south wales
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This message was authored by: AlenChen

Re: There is no connection to the internet

It's time for the engineerers to wake up and get to work during the midnight hhhhh🤣

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This message was authored by: AlenChen

Re: There is no connection to the internet

Yeah, the service check basically doesn't work, it just shows everything is fine... which isn't...

This message was authored by: TaraTx

Re: There is no connection to the internet

Im in the West Midlands I've just had a complete outage on everything .. Seems to have just turned back on 

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This message was authored by: AlenChen

Re: There is no connection to the internet

It shows the incorrect message to everyone, I guess... maybe the whole system is down...

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This message was authored by: AlenChen

Re: There is no connection to the internet

Hope it can be resolved ASAP, it's a disaster indeed...

This message was authored by: mother+jenks

Re: There is no connection to the internet

I don't think I have ever seen their service checker admit there is a problem. They just want to get you tied up switching everything on and off, changing this, changing that, basically assuming it's your end where the problem is until they fix things and say see, it's your fault.

This message was authored by: TaraTx

Re: There is no connection to the internet

Mine has just came back on, I had red light on router and fibre box - But just came back on

This message was authored by: Traceyw1

Re: There is no connection to the internet

Im back up and running

Glasgow

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This message was authored by: AlenChen

Re: There is no connection to the internet

I will have a try !

This message was authored by: mother+jenks

Re: There is no connection to the internet

The speed they post on the service checker updates daily, about noon in my case, so it's 12hrs old.

 

I am not sure the check the service does anything at all, as it always says it's fine, when it clearly is not, like right now.

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