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Discussion topic: The power/wifi lights on my booster are green, the connected is off. Is there any suggestions?

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herezjohny
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The power/wifi lights on my booster are green, the connected is off. Is there any suggestions?

‎18 Jan 2023 09:09 AM

The power/wifi lights on my booster are green, the connected is off. Is there any suggestions?

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Chrisee
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This message was authored by Chrisee This message was authored by: Chrisee

Re: The power/wifi lights on my booster are green, the connected is off. Is there any suggestions?

‎18 Jan 2023 09:21 AM

Posted by a Superuser, not a Sky employee. Find out more

@herezjohny the booster has lost connection to the Sky hub. Unplug it and move it closer. Boosters need a decent signal to boost so should be installed halfway between where the hub is and where you need the boost.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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