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Discussion topic: The internet light on my box is flashing amber but my diagnostic says there’s nothing wrong

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This message was authored by: Sarah20241

The internet light on my box is flashing amber but my diagnostic says there’s nothing wrong

My internet suddenly went off about 45 minutes ago and now it's flashing orange every couple of minutes and then there's no light at all on the box . All other lights are green and I've ran a diagnostic and it says there's no issues . I've reset the box / unplugged it 

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This message was authored by: GS05

Re: The internet light on my box is flashing amber but my diagnostic says there’s nothing wrong

Same as me. My internet light on the superfast broadband flashes amber and goes off again. When it comes to the voice light, it stays amber. I've even tested it on MySky app and it says there are no issues. If anyone can help out, it would be great!

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This message was authored by: Sarah20241

Re: The internet light on my box is flashing amber but my diagnostic says there’s nothing wrong

I had an engineer out yesterday it's to do with the wires underground .... just got to wait till someone replaces them . Had internet yesterday but it's off again today so hoping they replace the wiring soon ! 

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