Terrible performce

[Adam273]

since day 1 the performance has been poor (struggling to support a single ps5 game) and over the last 3 weeks it's become horrendous. Yes, I had tried resetting it, forced reboot to update the software, reattaching the device and more - fundamentally it can be improved by increasing the bandwidth at source, so PLEASE do this. Unable to support a single device consistently is simply not good enough. . 

[JimM1]

@Adam273 What has been? and see the sky community about link top off the page!

[TimmyBGood]

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@Adam273 wrote:

 fundamentally it can be improved by increasing the bandwidth at source, so PLEASE do this. 

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That's not how broadband works.  If you want to move to a different product you'll need to order it from Sky, which cannot be done through this forum.