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Discussion topic: Terrible internet

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This message was authored by: Bucket365

Terrible internet

Cancel my plan [Removed] i am not paying it any longer because your broadband is terrible and never works

 

Moderator notes: Removed personal info

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This message was authored by: Daniel0210

Re: Terrible internet

Posted by a Superuser, not a Sky employee. Find out more

@Bucket365 
You haven’t contacted Sky by posting on here. This is a customer ▶️ customer discussion forum where we try to help other customers.


To cancel Sky Broadband and Sky Talk the below link explains how to switch to an alternative provider or the various methods on cancelling completely.
https://www.sky.com/help/articles/cancel-sky-broadband

If you try to cancel whilst still in a minimum term deal you might have to pay an early termination charge (Sky should notify you if you do and how much they’ll charge).

NOTE: One Touch Switching only applies to broadband and Talk and NOT a TV subscription.

Return packaging for any equipment Sky expect back will be sent out to you near the end of the 14 day notice period to the address the account was registered at. Remember to keep any proof of posting indefinitely.

 

Edit: Your post has been removed as I think you may have posted an address. It will be returned once moderated by staff. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
[I only provide help on the forum boards so Private/Direct Messaging is switched off]

▪️
Sky customer since 2001
with:
Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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