Terrible WiFi

[Kelv1]

My wifi keeps dipping out. Web pages really slow to load or simply fail. All the checks say everything is good. My router is in an open space, everything is connected correctly  and I have unplugged and restarted the router many times. I have a small house with pretty thin walls. It also affects the Sky Q box.

When it does work it's pretty good but there are too many times that it doesn't work. Cant even get through to an agent, wifi cant handle it.

[JimM1]

@Kelv1 Same answer as on your other post call sky would be you best option!

[Kelv1]

Called Sky, engineer has been out, everything looked good but Wi Fi was rubbish across all devices, he then left, unresolved.

[JimM1]

@Kelv1 Take a look at the link below, from the picture say the name off what you have!

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub

[Kelv1]

Having issues with Sky Wi Fi. Very slow speeds sometimes pages dont load. Sky checker says says I have 11 Mbs all independant checkers say I have 0.56Mbs. Had an engineer out who couldnt find a fault. Think I will change provider.

[JimM1]

@Kelv1 Not knowing what you have the forum cannot say what is required for you to check!