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Discussion topic: Terrible WiFi
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This message was authored by: Lavajunkie
Message posted on 31 Jan 2025 12:54 PM
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Terrible WiFi
I moved from BT to Sky not long before Christmas. Since swapping over, the WiFi signal around the house has been terrible. I regularly work from home & I'm often dropping out of calls - it's infuriating! I have followed the various troubleshooting suggestions but it's made no difference. I'm getting so fed up with not being able to actually report this problem to Sky!! Ridiculous! I really want to leave & go back to a reliable provider but I can't find any way to actually speak to someone that isn't AI!
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This message was authored by: Mr+Flibbles+86
Message posted on 01 Feb 2025 09:35 AM
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Re: Terrible WiFi
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
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