TV not always connecting

[JA97]

The Tv is not always connecting to the Wifi, this can often take several attemps at pressing  the WPS button. On monday 21/9 & tue 22/9 we couldnt connect the Tv at all. What can I do?

[lainys]

Good Morning @JA97, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141