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Discussion topic: TV keeps disconnecting from WiFi

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This message was authored by: Megoldom01

TV keeps disconnecting from WiFi

Ever since I upgraded my Sky Broadband, My LG TV keeps disconnecting from the WiFi, I have to keep unplugging the TV and the WiFi in order to establish connection again which is really annoying! What can be the problem?
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This message was authored by: Chrisee

Re: TV keeps disconnecting from WiFi

Posted by a Superuser, not a Sky employee. Find out more

@Megoldom01 TVs can be aproblem especially if they are wall mounted quite far from the Sky hub. To check the speed the TV is getting when connected run the Network test in the Netflix's app Get Help menu. If that is much under 10Mb/s that is the likely issue. 

Otherwise it is worth rebooting the TV which with LG sets requires you to disconnect the power until the TV's power led goes out which will cause the operating system to reload fully which can clear some networking faults.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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This message was authored by: Megoldom01

Re: TV keeps disconnecting from WiFi

Thanks for you reply.

I have to keep rebooting my WiFi, plugging in and out, connecting and disconnecting every single time we want to watch TV and then it works.... but it's really annoying, it wasn't like that before! 

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