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Discussion topic: TV connection bad

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This message was authored by: CharlotteWeaver

Message posted on ‎03 Oct 2026 02:24 PM

TV connection bad

We recently switched our WiFi broadband to Sky and the first few days our TV connection was fine however that last few days the connection has been getting worse and worse. To the point now where we can't really watch anything as nothing will load. The WiFi is working for our phones perfectly so not sure why the TV connection is so bad?

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This message was authored by: caesarome

Message posted on ‎03 Oct 2026 04:12 PM

Re: TV connection bad

Posted by a Superuser, not a Sky employee. Find out more

@CharlotteWeaver 

Where the TV is related to your broadband hub, so are they near each other, in different rooms, or on different floors ?

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This message was authored by: CharlotteWeaver

Message posted on ‎03 Oct 2026 04:15 PM

Re: TV connection bad

Hey, 

 

we live in a flat and the router is about 3.5metres from the TV. Thanks!

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