Discussion topic: TV and Broadband
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Message posted on 09 Jun 2026 08:27 PM
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TV and Broadband
my TV keeps constantly freezing
when I run my broadband test through the app is coming back fine but it's not as I'm not getting a full signal bar sitting in my bedroom. I'm only getting two signal bars
And when I run it through fast.com my broadband speed is low I'm only getting 430mbps
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All Replies
Message posted on 09 Jun 2026 09:46 PM
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Re: TV and Broadband
@Ashley112 wrote:
when I run my broadband test through the app is coming back fine but it's not as I'm not getting a full signal bar sitting in my bedroom. I'm only getting two signal bars
A poor signal in certain rooms is something that comes up on here on a regular basis so try going through this to see if it helps:
If not and if you have Wi-Fi Max on your account then Sky will loan up to 3 pods as you can read about here:
https://www.sky.com/help/articles/sky-wifi-max
So you can either call them on 150 from a landline phone or a mobile that has a Sky sim in it or Select "No, I still need help" at the bottom on the above link.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 09 Jun 2026 09:52 PM
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Re: TV and Broadband
@Ashley112 wrote:
when I run my broadband test through the app is coming back fine but it's not as I'm not getting a full signal bar sitting in my bedroom. I'm only getting two signal bars
The Sky test reports speed arriving at the Hub over optical fibre and ethernet cable. All WiFi weakens through walls (and even over distance through clear air)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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