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Discussion topic: TV KEEPS DROPPING OUT

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This message was authored by: Mandy268

Message posted on ‎13 May 2026 12:20 PM

TV KEEPS DROPPING OUT

Tv keeps dropping off saying technical issue. Does weather still affect Sky. I thought they used underground cables now. Musky saying there are no issues with equipment ir in area but clearly there are (unless it's the weather)
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Superuser
This message was authored by: GD1

Message posted on ‎13 May 2026 12:25 PM

Re: TV KEEPS DROPPING OUT

Posted by a Superuser, not a Sky employee. Find out more

@Mandy268  You say TV do you mean a Sky TV Box, if so which one do you have?  Sky+HD, Sky Q or  do you have a Sky Glass  TV?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV (Satellites 28E,19E & 13E), Sky Glass Gen 2 55", Sky Stream, Sky 1Gig FTTP Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: Mandy268

Message posted on ‎13 May 2026 05:24 PM

Re: TV KEEPS DROPPING OUT

I think it's Sky stream with a  puck? I'm hoping it will be working when I get back home but weather still bad

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