Hi, despite your checks that suggest everything is good, since moving across to you from BT, the performance has not been at all good. Especially when making online payments that are often failing due to being timed out. Why is this please?
Posted by a Superuser, not a Sky employee. Find out more
@LAndyW you are not talking to Sky when posting in this forum. The most likely cause is that the WiFi coversge is not as good as youbhad with the BT hub which is a common complaint. If you suspect tgat is the case then call Sky andxask about their WiFi Ax add-on which can getvyou up to 3cWiFi extenders see https://www.sky.com/help/articles/sky-wifi-max
Othe
========================================================= 65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
