Switching broadband

[Bonnie14]

Hi I switched broadband through Uswitch to yourselves from EE, my activation date falls within their cooling off period but they have yet to be notified of the switch and it's meant to be happening in 7 days?

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147