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Discussion topic: Stream puck not connecting
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This message was authored by: Derek103
Message posted on 11 May 2026 12:24 PM
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Stream puck not connecting
I'm a Sky broadband engineer. WiFi tests fine. 300mbps at the puck. The puck is faulty and needs replaced. Please send the customer a new puck Sirius won't let me
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 11 May 2026 01:21 PM
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Re: Stream puck not connecting
Sorry but as @Derek103 customers here we can't send this customer anything so they will have to call Sky.
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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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