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Discussion topic: Still no connection waited since March this tear

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This message was authored by Sarah+Pybua This message was authored by: Sarah+Pybua

Still no connection waited since March this tear

I moved to a house on a farm in March 2023 and asked sky to supply us. 

numerous visits cancellations and problems as they need to lay cables across the farmers field (well open reach do) 

 

sky update me every 3 weeks or with the same message . Now they are saying yet again that they need permission 

from landowner who already signed giving permission to open reach when the visited a month or so ago. Im honestly losing the will to live 

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Still no connection waited since March this tear

Posted by a Superuser, not a Sky employee. Find out more

@Sarah+Pybua 

 

Unfortunately in any such situation the ISP can only relay messages from Openreach: an ISP has no involvement in the actual cable laying or the legalities surrounding it.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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