0
Discussion topic: Still having issues
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
This message was authored by: Yvonne123
Message posted on 02 Aug 2024 08:13 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Still having issues
Am I now stuck with Sky contract or can I still cancel? This has been a horrendous experience, the hours spent trying to resolve all issues,, service still dropping and having to use this method of contact to get customer service is far from satisfactory. I work from home and cannot sustain this shambles of a service. Had a case open previously, went to update it to report ongoing issues still remain and case shut without checking all was OK. At the point I just want out, will pay more to go back to BT
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
This message was authored by: jamesn123
Posted by a Superuser, not a Sky employee.
Find out more
Message posted on 09 Aug 2024 11:16 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Still having issues
Unless Sky acknowledges the problem and sends a letter/email confirming you are able to leave without charges, then you would likely be subject to charges if you cancelled while in contract.
I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Myself & Others offer our time to help others, please be respectful.
Reply
Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page