Speed

[RakeshPatel]

Low speeds makes all my devices not work properly and WiFi crashes tv steaming and mobile goes down!

[Cardel]

Hi @RakeshPatel , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
 

[RakeshPatel]

Ok, I'm waiting for my response immediately!

[Josef4]

Yes seem 

[RakeshPatel]

It's been over 48 hours now?

[Chrisee]

@RakeshPatel the escalation link closes after 48 hours. Like most chat sessions these are not immeadiate as thecagentsxare dealing with mulriole customers at any one time. 

However have you read this link about how Brodband and WiFi speeds work https://www.sky.com/help/articles/broadband-speeds-explained?