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Discussion topic: Speed issue
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This message was authored by: Nick777
Message posted on 09 Oct 2026 08:14 PM
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Speed issue
Not getting my broadband speed has im paying for
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 10 Oct 2026 07:40 AM
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Re: Speed issue
@Nick777 it is the broadband speed to the hub which is guaranteed which you can check by running the Service Checker in the My Sky app in the unlikely event it is below the minimum for your line the app should offer help. The WiFi speed at your devices is not guaranteed simply because that depends on the layout and type of construction of your home. This link explains more https://www.sky.com/help/articles/broadband-speeds-explained
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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